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Outrageous – no more meetings at the Marriot for me !

Yesterday was not a good day for me. I twisted my back, spilt coffee on my keyboard and the last straw – I got a demand for £90 for parking at the Marriot Hotel because  I exceeded my car parking period that I had paid for when I had a business meeting with a client recently at the Marriot Hotel in Portsmouth. My clients also received similar surprises in the post.

I have had meetings there in the past but they have introduced this “Parking Eye” car park management scheme since I was last there. To park, you have to enter your registration number into the ticket machine before getting your ticket. I paid for 2 hours parking which I thought would be sufficient but my meeting overran a little and I didn’t give it much thought until today when I received a demand for payment of £90 including photos with time stamps of my car entering and leaving the car park.

Guess there is not much I can do to contest it but I certainly won’t be using the Marriot again for any meetings, or recommending it to anyone visiting the locality either.

Thought I would pass on a warning so others don’t get caught out. Feel free to pass this on.

 

Steve

Steve Wood owns and runs Scalar Enterprises based in Portsmouth in Hampshire. He offers a range of services including Web design, Internet marketing and search engine optimisation (SEO) to small businesses and SMEs in Hampshire and the surrounding areas.

This Post Has One Comment
  1. I have just had a call from a very nice lady from the Marriot Hotel to discuss my issue. She explained that the car park is private property and that they introduced the new scheme with Parking Eye to try and stop misuse of the hotel car park by people not using the hotel. The Marriot assured me they certainly have no intention of inconveniencing their customers, they are just trying to find a solution to this problem.

    She informed me that they have introduced a scheme whereby as long as you spend more than £10 in the hotel (i.e. you are a customer), I believe they will allow you to park for free (need to clarify the exact details). The Marriot are looking into the issue further and will be talking to Parking Eye as soon as possible to try and resolve the my issue.

    I thank the Marriot for their prompt response and assistance on this matter.

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